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條款及條件

條款及條件

最近更新 – 2021 年8月9日

以下條款及條件包括此處提及的所有政策(這些“條款及條件”)使用於:

 

  • 使用和進入任何位於,由我們的母公司及/或子公司所擁有或代表、及/或代特爾高能源有限公司(統稱為“特爾高能源”,“我們”或“我們的”及其語法衍生物須據此解釋)所營運,在dsg-home.com和任何後繼網站(以下簡稱“ 本網站”)的網上商店的資訊,圖片,文件,資料及/或其他服務(“服務”)
  • 銷售及購買特爾高能源品牌的產品或服務(“本產品”);

在使用網站前,請仔細閱讀這些條款及條件。透過進入或使用本網站,表明您已同意及接受(閣下會被視為已同意及接受)這些條款及條件。條款可能會在任何時間不經通知地修改,並於公佈在平台之時起生效。每次使用網站時,將適用這些使用條款的最新版本。您應該檢查使用條款的日期(如上所示),並查看自上次造訪網站以來所做的任何更改。 藉由繼續進入或使用本網站,即表示你已同意接受修訂版條款。

如果您並不同意這些條款,您應停止進入或使用本網站。透過進入或使用本網站,您代表並保證:

  • 您有足夠的法律年齡或其他法律行為能力,合法同意這些條款及條件 ;
  • 您已閱讀,明白並同意受這些條款所約束 ; 及
  • 您將根據適用的法律使用該網站。透過造訪網站,您也承認某些內容可能不適合 18 歲以下的使用者。

 

使用條款

  1. 網站上的資訊

產品說明

本網站所描述或描繪的產品的所有描述、圖片、參考、功能、內容、規格、產品和價格,若有更改恕不另行通知。某些重量、尺寸和類似的描述僅為相似值,是為了方便參考而提供。我們盡一切努力盡量準確顯示產品的特性,包括適用的顏色; 但是,您看到的實際顏色將取決於設備(包括電腦、手機、平板電腦或其他設備,統稱為“設備”),我們無法保證您的設備能準確顯示適用的顏色。網站上特定時間顯示的任何產品並不代表或保證這些產品在任何時候皆可用。透過購買我們在本網站上提供的產品(“交易”和統稱為“交易”),表示作為適用交易其中一部分所訂購的產品將按照所有適用的法律進行使用。無論是否事先通知,我們都保留權利,可限制現有數量或停止任何產品;禁止任何用戶進行任何或所有交易; 與/或拒絕向任何使用者提供任何產品。

外部連結免責聲明

如果本網站包含指向互聯網上其他網站的連結,特爾高能源在此明確聲明,對連結網頁的佈局或內容概無影響力,也不對其負責。此類網站連結僅為您的方便而設。 特爾高能源不對任何其他網站,或任何在此類網站上的內容,材料或其他信息,或您使用此類網站所可能獲得的結果表示認可,保證或作出任何陳述。如果您決定要從此網站透過連結進入其他網站,您是自主決定這樣做的,並將承擔一切風險。在進入、使用、向這些網站提交信息以及允許兒童瀏覽此類網站之前,您應仔細閱讀並理解與任何鏈接網站相關的政策和條件。我們的私隱政策並不適用於在外部網站上或透過外部網站收集以及處理您的個人資訊。

  1. 知識產權

商標

本網站上使用的所有商標,商品名稱,品牌名稱,標誌,產品名稱和標題,無論是已註冊或未經註冊,(統稱為“商標”)均為特爾高能源或第三方商標,註冊和/或獲許可的商標或商號持有人所擁有。 本商標受商標、版權及類其他知識產權的保障。 您不得以全部或局部形式使用、模仿,展示或複製任何此類商標,因為這可能構成對相關所有人權利的侵犯。

設計,圖像和內容所有權

網站上的所有設計、文字、檔案、電影、音樂和/或服務以及精選系列和相關產品,以及所有軟體規格、原始碼、軟體和所有此網站上的素材(統稱為“內容“),都受到版權法的保護,並歸特爾高能源和/或供應商或分包商所有。 本內容是在香港和其他國家的版權法例下的共同作品,受適用的世界版權法例和條約保護。

使用限制

您只能基於非商業用途,於向我們訂購,或使用本網站作為購物資源,或其他個人用途,下載或列印本網站的部分內容。您不可在非上述用途之下,以其他方式使用本網站的資訊和素材(包含但不限於商標和內容),包括:複製、編輯、發布。如果您想要使用本網站的素材或資訊(包括但不限於商標和內容)在其他用途上,您必須事先獲得我們的書面同意。

  1. 私隱政策

特爾高能源會收集和處理此網站訪客的個人數據。所有個人數據之處理將會謹遵相關法規以及私隱政策。私隱政策應構成本條款的一部分: https://www.dsg-energy.com/privacy-policy-statement/

  1. 網站使用

本網站目前只用作提供網上資訊及作為購物媒介用途。網站上的所有內容不得分發作任何商業用途, (包括重製、傳送、散播、出售、播放、發行、重刊、改寫、或以相同的格式或技術再傳遞)。本網站信息溝通內容只可在合法途徑下使用,所有違反(任何具傷害性及恐嚇性)本網站條款的資料 皆不得張貼及傳送,特爾高能源保留權利(但沒有義務及責任)禁止及移除這些資料。

  1. 聲明

此網站及其內容是在現有資料的基礎上提供,特爾高能源只提供網上購物之場所,因此我們並不會因網站內容或因使用網上所購之產品所引起的任何損失而作直接、間接、意外、衍生性的及懲罰性的損害賠償 (包括金錢利益及無形的損失)及負上法律責任(除了法律上已隱含的的條例)。

使用在特爾高能源購買的產品之前,請小心閱讀由製造商,貨主或賣家提供在產品上或包裝內的產品資料、用法及注意事項, 特爾高能源並不會對這些製造商,貨主或賣家提供資料的準確性,對某特定用途之適用性,品質及可靠性 負上任何責任,故在使用之前最好仔細分析這些資料。

  1. 賠償及責任限制

若你在使用特爾高能源時,因閣下違反條款及條件或任何行動而令特爾高能源招致損失,你同意賠償及彌償特爾高能源以及 特爾高能源的董事、高級職員、員工和代理人的損失、支出、毀壞及費用(包括合理的法律費用)。

你同意特爾高能源不會為你因使用本網站而 招致的損失,負上任何法律責任,也同意放棄追究特爾高能源任何賠償。如果此項聲明不適用於個別的例子, 特爾高能源的責任不會超過你在本網站購買產品或服務所付出的金額。

  1. 停止使用

當我們發現有任何危害特爾高能源、第三者或違反法律的行為,特爾高能源有權在不預先通知的情況下,暫停或終止任何人進入本網站的所有或部份網頁。

  

銷售條款

  1. 資格標準

本網站僅向具有支付能力的成年人銷售產品。 如果您未滿18歲,請在您的父母或監護人的參與下使用本網站。

您可以通過我們的訪客結賬功能以註冊用戶或訪客的身份訂購商品。 您需要一個電子郵件地址,住宅地址和一個手機號碼來下訂單,您可能需要將瀏覽器設置為接受cookie和彈出視窗,以便能夠使用本網站的所有功能,包括添加產品到您的購物車並提交訂單。

  1. 訂購

建立賬戶

如要在網站上購買商品以及存取/使用部份功能,您可能必須建立並使用帳戶。然而,惟有滿 18 歲的使用者可以建立帳戶。除了您的姓名和聯絡資訊之外,下訂單購買產品時,您有可能需要提供與您帳戶相關的有效的信用卡號、帳單地址以及相關的帳單資訊。當您註冊帳戶時,您必須 (i) 提供正確、真實的資訊,並且 (ii) 於必要時隨時更新這些資訊,以保持您註冊資訊正確和真實。對於由您提供的任何不正確或不完整信息所可能引起的任何損失或損害,您應負上全部負責。一旦註冊帳戶,即表示您保證您有權提供您於註冊帳戶時提供的所有資訊。您有責任維護您帳戶資訊和密碼安全,並且限制他人取得這些資訊或使用您的電腦。所有活動,包括但不限於通過您的帳戶或密碼使用本網站購買的所有產品和服務,均由您自行承擔責任。在您提供任何個人資料給我們之前,請確保您詳閱並了解我們的私隱政策。

商品供應

本網站上的所有資訊僅為要约邀请,而非要約或單方合約。 您同意,您的訂單為您提出的,按照條款及條件向特爾高能源購買你訂單中所列產品的要約。

貨幣

所有價格均以港幣(”港元”)顯示及收費。

服務地區

網站上的訂購和寄送僅適用於某些地區和地區的範圍,即中華人民共和國的香港特別行政區(“香港”), 澳門特別行政區(“澳門”)以及指定的第三方快遞可以提供送貨服務的地區。如果特爾高能源無法執行訂單,特爾高能源將會盡快通知您。

數量限制及不得購買任何産品進行轉售

僅接受一般個人訂購數量的訂單。本網站僅供特爾高能源直接向最終消費者銷售產品,因此嚴禁購買任何産品進行轉售。購買產品進行轉售是指向其他(消費者,企業或任何第三方)轉售或打算向他人轉售產品的人購買產品。如果特爾高能源認為您參與了購買産品進行轉售的活動,特爾高能源保留對您採取任何行動的權利,包括但不限於限制您對本網站使用,您的銷售,取消您的訂單和/或暫停或關閉您的帳戶。

庫存限制

網站上的產品都是有庫存且可以馬上出貨的。任何無庫存的產品都會標示為缺貨。當客戶同時訂購產品時,可能會發生庫存問題。若我們無法寄出您已訂購的產品,我們可能會取消您的部份訂購,並退款給您,或不收取該產品的費用。

不得變更

請注意,一旦您送出訂單之後,我們不能進行也不接受任何的變更 (包括送貨地址、產品款式)。

拒絕訂單之權利

處理網站上的訂單與否,得視實際供應情況而定。我們保留基於任何原因而拒絕您訂單之權利。我們同時也保留在下列情況之下(恕不詳列),傳送通知給您並取消訂單之權利,且無義務為任何因您訂單被取消而產生的損壞或其他費用負責:

  1. 產品缺貨;
  2. 您的帳單資料錯誤或無法驗證;
  3. 您的訂單被我們的安全系統標示為不正常的訂購或被認為可能是詐騙;
  4. 我們無法送貨到您提供的地址;
  5. 我們認為您未滿18歲;
  6. 我們認為您是經銷商;
  7. 在本網站上價格顯示的錯誤;
  8. 在本網站訊息中出現拼寫錯誤,定價或其他錯誤或過失的情況;或源於出乎我們可以掌控的情況或事件。

確認和接受

當您送出訂單並完成付款後 (定義見下文“付款”),我們會傳送收到您訂單的電子郵件(“訂單確認”)給您。這並不表示我們已經接受您的訂單。除非直至您訂購的產品已經運送予您(定義見下文“運送”)才表示我們接受了您的訂單 

  1. 付款

付款方式

您可以使用結帳頁面所指定的付款方式購買產品。若您持有促銷代碼,請於結帳頁面中的「促銷折扣」欄位中輸入並按一下「使用」。使用前,請檢查促銷代碼的有效期限。請注意,同一筆訂單不得使用超過一個促銷代碼。不是所有產品及並非所有銷售的產品均適用於使用促銷代碼。

運費

如果您決定使用送貨服務來取貨,您同意承擔您訂購的產品的運送費用。 運費將取決於產品的交付地點,並根據指定的第三方快遞公司規定的收費率收取費用。

總價格

總價格將記錄在訂單確認中。 如果使用信用卡付款,則該總價格將反映在您的銀行對賬單上。

價格變更

產品的價格會顯示在網站上。價格可能會時常變動,但不會影響訂單確認頁上已確認的任何訂單。

保留擁有權

任何從本網站上購買的產品,在於網站上完成付款流程並出貨到承運人(定義見下文“運送”)之前,仍被視為特爾高能源所有的產權。

  1. 運送

接受產品

請1.) 在陳列室領取 或 2.) 在快遞員在場的情況下,檢查您訂購的產品(包括贈品)並確認數量、款式和完整性。只有在您確認了上述內容後才能接受產品。 如果您發現任何問題,明顯的材料或生產缺陷或產品損壞,請立即通過電子郵件或電話通知我們。

標準運送時間(以第三方快遞公司服務標準為準)

一般來說,交貨時間約為任何訂單下的產品發貨後的7至10個營業日。 請注意,我們無法,也不接受將產品出貨至郵政信箱的訂單。 上述交貨時間僅為估計值,確實的配送時間將根據所選的區域或地區而有所不同。 我們並不在公眾假期出貨。 就本條款而言,“營業日”指不包括星期日及公眾假期及任何熱帶氣旋警告信號為8號或以上的日子,或在香港發出黑色暴雨警告信號,或在澳門於上午9時至下午5時之間的任何時間發出類似影響的惡劣天氣警告的日子。

產品的產權轉移

您所訂購的產品的產權將在以下情況下轉移給您: 1.) 您在陳列室收取產品 ; 或 2.) 已交付予快遞公司。 一旦產品的產權轉移給您時,產品損壞或丟失的所有風險將轉移給您。 如果您未能收貨或承運人未能將產品配送,產品的風險仍會轉移給您,同時,我們有權向您收取我們因此而要墊付的附加存儲費用或交付費用。 

  1. 促銷折扣

促銷折扣不得轉讓,亦不得兌現。每張訂單只可以使用一組促銷代碼。每組促銷代碼的條款和條件可能不同,我們保留不接受或給予任何優惠券、優惠代碼、促銷代碼或類似促銷之優惠的權利。若客戶使用未經授權的促銷代碼,則我們保留取消訂單的權利。  

  1. 產品退/換貨

對於在本網站購買存在質量問題的產品,您可以在購買之日起七天內申請退/換貨。我們的政策是為了滿足下述“退/換貨條件”,而質量問題將由我們的售後服務團隊驗證。

如有任何產品退貨/換貨要求,請發送電子郵件至marketing@dsg-energy.com 與我們聯繫。 一旦我們接受您的換貨請求,請前往我們的陳列室進行退回/換貨。 一旦我們收到退回的產品並確定它們滿足下述“退貨/換貨條件”,我們將向您更換相同型號或樣式的產品。 如果退回的產品缺貨,我們將按照下面描述的“退款”安排退款。

請注意:

a.脫線,散口邊(在服裝上常見),由不同的顯示器所造成的色差(不同的顯示器, 色差的現象是難以避免的),產品的厚度,運行線程,手感等細節,均無法識別作為質量問題。

b.由於風格、顏色和主觀偏好等原因而退/換貨並不是具有質量問題的產品的退/換貨。

c.因不當使用或清洗造成的損壞,或因您自己的修改或其他人為因素而造成的損壞並不屬於質量問題。

d如果產品在購買時明確標明有缺陷(即乙等貨品或有明顯外觀缺陷的產品),此類缺陷視將不被視為質量問題, 及不接受退/換貨。

退/換貨條件

a.產品在退/換貨期內退回/更換;

b.產品處於原始狀態(例如,產品保持完整,未使用,未洗滌或未修改,產品上沒有污漬或外觀缺陷)以及產品的轉售條件並未受影響;

c.產品外包裝完好,產品配件,說明書,吊牌, 標籤等都應該保留;

d.如果產品/包裹內含額外禮品(購物贈品),請一併退回禮品。 禮品需要被保持在收到時的狀態。 如果禮品無法被退回,我們有權要求您根據我們所標明禮品的價格支付禮品價格。

不適用退/換貨條件:

a.不是透過網站銷售的產品;

  1. 產品經使用、清洗、加工(例如:修改尺寸)、弄髒或損壞,標識被切割,以及其他不能轉售條件下的產品;
  2. 遺失了購買時發出的電子發票或訂單號碼
  3. 逾越退/換貨期的訂單;
  4. 購買時明確標明有缺陷的產品,然後因產品缺陷為由而退/換貨;
  5. 以及其他根據此政策及適用法律,消費者無權退/換貨的情況。 

退款

對於退回的產品,一旦我們確認符合退貨條件和要求,我們將退還實際購買金額,但是:

  1. 如果您退回的產品是與其他產品一起購買以享受我們的促銷或優惠,我們有權扣除部分退款金額;
  2. 如果您退回的產品是與其他商品一起購買以享受免運費優惠,我們有權從您的退款金額中扣除運費。

收到退款的時間取決於不同的退款方式。 實際退款款項到達您帳戶所需的時間取決於不同的銀行或支付平台的運營。 最多可能需要10-15個工作日。

  1. 免責聲明

本網站及透過本網站所提供的所有產品或服務皆以「原樣」供應,並不包含任何形式的明示、暗示或保證。您同意必須自行評估與承擔所有使用本網站可能產生的任何風險,包括但不限於,任何透過本網站所獲得之素材的準確度、完整性和可用性。特爾高能源與其子公司、供應商和服務供應商於法律允許的最大範圍內,不為從本網站上獲得之產品或服務提供保證(包含但不限於第三方產品和服務),包括:適銷性、特定用途之效果、不侵權以及所有權保證。

  1. 責任限制

特爾高能源與其子公司、供應商或服務供應商皆不為因任何合約、疏忽、嚴格規定責任或其他理論所造成之任何直接、間接、相關、特殊、懲戒性或懲罰性損害負責,包括但不限於,您因使用本網站而造成的利益、使用、數據損害或其他無形資產損失,或您所提供資訊之安全性損失;或第三方在未經授權且有事先或沒有事先通知的情況下截取資訊而造成的損失。特別聲明(但不限於)特爾高能源 或其子公司、供應商或服務供應商將不會對任何由於您使用 特爾高能源或任何第三方刊登在本網站之內容所產生的損失負責,除非這種損失是由特爾高能源任何有意的不當行為所造成的。您個人可以停用本網站做為您對網站不滿意之補救措施。無論是由於合約、民事侵權行為(包括但不限於疏忽)或其他方面的損害、丟失行為結果,特爾高能源與其子公司、供應商或服務供應商的最大承擔賠償將不超過港幣 200 元。

 

雖然我們會盡全力維護本網站及其營運伺服器的可用性和安全性,但我們無法保證網站能保有絕對的安全性、完整性或正確性,或網站的使用不會受到干擾。本網站可能包含不正確、錯誤以及違反或牴觸這些條款和條件的素材。除此之外,第三方可能會未經授權修改本網站。若您發現任何未經授權的第三方修改本網站,請傳送有問題之素材說明以及 URL 連結或出現該素材之網站位置到:marketing@dsg-energy.com與我們聯絡。

 

某些司法管轄區不允許限制或排除特定擔保,或排除或限制特定損害賠償。若您為該轄區之居民,其有關的限制或例外可能不適用於您。 

  1. 終止

特爾高能源保有權利停用或終止您的帳戶(並且刪除該帳戶的個人資料與任何相關內容),或隨時根據任何原因或不需任何原因停止或終止您使用本網站。我們有權隨時變更、暫停或停止所有本網站之任何部份,以及本網站提供之任何產品和服務,恕不另行通知。在您帳戶終止之前,透過您帳戶所進行的任何訂購以及相關費用,都必須由您個人全權負責。我們將不會為您或任何第三方行為負任何責任。

為了能確保這些條款和條件的效力,終止之後仍適用且須遵守這些條款和條件。終止您的帳戶不會影響特爾高能源的任何權利或您在終止之前產生的任何責任和義務。

  1. 補充說明

聯絡資訊

若您針對這些條款及條件或本網站有任何疑問,請直接聯絡:marketing@dsg-energy.com .

條款及條件變更

若特爾高能源決定變更此條款及條件,我們將會在本網站上刊登變更過後的條款及條件。建議您可以定期查看,以了解是否有所變更。如果您在更改條款和條件生效後繼續使用本網站,您將被視為已完全接受更改。

 管轄法律和管轄權

此條款及條件(包括此處提及的所有政策) 受香港法律約束保障。針對此條款和條件的任何爭議或相關問題 (或此處提及的任何政策),將由香港法院進行裁決。

個別合約商

此條款及條件並不也不應被解釋為您與特爾高能源之間建立任何合夥、合資、聘僱、代理或加盟關係。

分割

如果本條款及條件的任何條款被認定違法、無效或因任何原因無法執行,該條款將被視為可與此條款及條件分割之部份,不影響任何其餘條款的有效性和可執行性。

指定

特爾高能源有權向您發出至少7 天前書面通知,將本條款及條件項下的權利或義務轉讓給任何第三方。 未經我們事先明確書面同意,您不得轉讓、轉讓或再許可您在這些條款及條件下的任何或所有權利或義務。

不可抗力

若由於任何超出我們合理控制範圍內之因素(包含但不限於戰爭,恐怖襲擊,罷工,火災,爆炸,洪水,地震或其他自然災害)而無法履行此條款及條件中之任何責任或義務,我們將不負任何責任。

完整協議

此條款及條件以及此處提及之所有相關政策,構成您與特爾高能源之間之完整協議,此協議將取代您與特爾高能源之間事先或同時所達成的任何書面或口頭協議或理解。

語言

如英文版與中文版有任何不一致或含糊之處,概以英文版本為準。

第三方權利

任何人均無權根據香港法例第623章《合約(第三者權利)條例》強制執行本條款及條件的任何條款或享有任何條款中的利益。

 

 

 

 

TERMS AND CONDITIONS

 

LAST UPDATED – 9 August 2021

These General Terms and Conditions, including all policies referred to herein (these “Terms and Conditions”), apply to:

  • the use of and access to any information, pictures, documents, materials and/or other services (“Services”) on the online store owned by or on behalf of and/or operated by or on behalf of DSG Energy Limited and/or affiliates (collectively referred to as “DSG Energy,” “we” or “us” and the grammatically derivatives thereof shall be construed accordingly) located dsg-home.com and any successor site(s) (the “Website”); and
  • the sale and purchase of DSG Energy products or services (the “Products”) on the Website.

 

PLEASE REVIEW THESE TERMS AND CONDITIONS CAREFULLY PRIOR TO USING THE WEBSITE. BY ACCESSING OR USING THE WEBSITE, YOU HAVE AGREED AND ACCEPTED (AND YOU ARE REGARDED AS HAVING AGREED AND ACCEPTED) TO THESE TERMS AND CONDITIONS, WHICH MAY BE AMENDED FROM TIME TO TIME WITHOUT PRIOR NOTICE, EFFECTIVE UPON ITS POSTING ON THE WEBSITE. EACH TIME THAT YOU USE OR ACCESS THE WEBSITE, THE CURRENT VERSION OF THESE TERMS AND CONDITIONS WILL APPLY. YOU SHOULD CHECK THE DATE OF THE TERMS AND CONDITIONS (WHICH APPEARS ABOVE) AND REVIEW ANY CHANGES THAT HAVE BEEN MADE SINCE YOUR LAST VISIT TO THE WEBSITE. YOUR CONTINUED USE OR ACCESS OF THE WEBSITE SHALL BE REGARDED AS YOUR ACCEPTANCE OF THE UPDATED VERSION OF THESE TERMS AND CONDITIONS.

 

IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, YOU SHOULD DISCONTINUE YOUR ACCESS OR USE OF THE WEBSITE. By using or accessing the Website, you represent and undertake that:

  • you are of sufficient legal age or otherwise have legal capacity to legally agree to these Terms and Conditions;
  • you have read, understand and agree to be bound by these Terms and Conditions; and
  • you will use the Website in accordance with applicable law. By accessing the Website you also acknowledge that some content may not be suitable for people under the age of 18.

 

TERMS OF USE

  1. Information on the Website

Product Descriptions

All descriptions, images, references, features, content, specifications and prices of Products and described or depicted on this Website, are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of the Products, including the applicable colors; however, the actual color you see will depend on the devices (including computer, mobile phone, tablet or otherwise, collectively “Devices”), and we cannot guarantee that your Devices will accurately display the applicable colors. The inclusion of any Products on this Website at a particular time does not imply or warrant that these Products will be available at any time. By engaging in a purchase of a Product made available by us on this Website (a “Transaction” and collectively “Transactions”), you represent that the Products you order as part of the applicable Transaction will be used in accordance with all applicable laws. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any Product; to bar any user from making any or all Transaction(s); and/or to refuse to provide any user with any Product.

Exclusion of Liability for External Links

If the Website contains links to other sites on the Internet, DSG Energy hereby declares explicitly that it has no influence on and is not responsible for the layout or content of the linked pages. Such links are provided solely for your convenience. DSG Energy does not endorse, guarantee, or make any representations or warranties regarding any other website, or any content, materials or other information located on or accessible from such websites, or the results that you may obtain from using such websites. If you decide to access any other website linked to or from this Website, you do so entirely on your own decision and at your own risk. You should read and understand the policies and terms and conditions associated with any linked sites closely before accessing, using, submitting information to such sites, and allowing children to visit such sites. Our Privacy Policy does not apply to any collection and processing of your personal data on or through such external sites.

  1. Intellectual Property

Trademarks

All trademarks, tradenames, brand names, logos, Product names and titles, whether registered or unregistered, (collectively the “Marks”) used on the Website are trademarks or trade names owned, registered and/or licensed by DSG or third party trademark or trade name holders. The Marks are protected by trademark, copyright and various other intellectual property rights. You are not allowed to use, copy, display or reproduce, in whole or in part, any such Marks as this may constitute an infringement of the respective holders’ rights.

Ownership of Design, Images and Content

All Website design, texts, documents, movies, music and/or other services and the selection and arrangement thereof, and all software compilations, underlying source code, software and all other materials on this Website (collectively, “Content”), including all copyrights therein, are owned by DSG Energy and/or its suppliers or subcontractors. The Content is a collective work under the copyright laws of Hong Kong and other countries and protected by applicable copyright laws and treaties the world.

Limited Use

You are only allowed to electronically copy and to print in hard copy portions of the Website to the extent that is necessary for the purpose of placing an order with us, or for using the Website as a shopping resource, or for your other personal and non-commercial use. You are not allowed to make any other use of the information and materials on this Website (including but not limited to the Marks and the Content), including reproduction, modification, distribution or republication for purposes other than as mentioned above. Should you wish to use materials or information from this Website (including but not limited to the Marks and the Content) for any other purpose, you need our prior written approval to do so.

  1. Privacy Policy

DSG Energy collects and processes the personal data of the visitors of the Website. All personal data is handled in accordance with legal requirements and Privacy Policy. The Privacy Policy shall form part and parcel of the Terms and Conditions: https://www.dsg-energy.com/privacy-policy-statement/?lang=en.

  1. Use of Site

The Website may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the Website or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using “framing” or similar technology or otherwise). Any use of the on-line communication features of this Website may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); DSG Energy reserves the right (but without the obligation or liability) to prohibit or remove any such material.

  1. Disclaimer

The Website and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). The Website is only providing a venue for the sale of Products and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the Website or use of any of the products purchased at the Website).

Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on the Website. The Website shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.

  1. Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless DSG Energy and the directors, officers, employees and agents of DSG Energy from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms and Conditions or any other activity by you in connection with your use of the Website.

You further agree that DSG Energy shall not be held liable howsoever for your use of the Website and you agree to waive all claims that you may have against DSG Energy for any loss or damages you may sustain in connection with your use of the Website. In the event that this disclaimer is unenforceable, the total liability of DSG Energy, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

  1. Access Termination

DSG Energy may terminate or suspend your access to all or part of the Website, without notice, for any conduct that DSG Energy, in its sole discretion, believes is in violation of any applicable law or is harmful to DSG Energy or a third party.

 

TERMS OF SALE

  1. Eligibility to Order

The Website only sells Products to adults who have payment ability. If you are under 18 years, please use the Website with participation of your parent or guardian.

You can order as a registered user or as a guest by our guest checkout function. You need an email address, a residential address and a mobile phone number to place an order, and you may need to set your browser to accept both cookies and pop-ups in order to be able to use all the functionalities of the Website, which includes adding Products to your shopping cart and submitting your order.

  1. Ordering

Establishing an Account

In order to purchase Products from the Website and in order to access/use some features on the Website, you may be required to establish and use an account. However, you may only establish an account if you are 18 years of age or over. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information when placing order to purchase Products. When you register for an account you must (i) provide accurate and truthful information, and (ii) update such information from time to time as necessary to keep your registration information current and accurate. You shall be solely responsible for any loss or damage that may arise from and/or in connection with any incorrect or incomplete information provided by you. By establishing an account, you represent and warrant you have the right and are authorized to provide the information you provide when you register for the account. You are solely responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. All activities including, without limitation, all purchases of the Products and services through the use of the Website that occur under your account or password shall be your responsibility. Please ensure you have read and understood the terms of our Privacy Policy before you provide any personal information to us.

Offer to Purchase

All information on the Website is only an invitation to treat and is not an offer or unilateral contract. You agree that your order is an offer to purchase the Products listed in your order from DSG Energy on these Terms and Conditions.

Currency

All prices are indicated and charged in Hong Kong dollars (“HKD”).

Territory

Orders on the Website and deliveries are possible only certain regions and area of a region namely the Hong Kong Special Administrative Region (“Hong Kong”), the Macau Special Administrative Region (“Macau”) of the People’s Republic of China, and the area that the appointed 3rd party courier can provide the delivery service.  If DSG Energy is not able to execute an order, DSG Energy will inform you as quickly as possible.

Quantity Limits & no purchase for resale

Orders are accepted only in quantities usual for households. The Website is intended solely for DSG Energy to sell Products direct to end consumers, and therefore purchase of Products for resale is strictly prohibited. Purchase for resale means the purchase of Product by someone who resells, or intends to resell, the Product to others (consumers, businesses or any third party). If DSG Energy believes you are involved in purchase for resale, DSG Energy reserves the right to take any action against you, including, without limitation, to restrict your assess to or use of the Website, restrict sales to you, cancel your orders, and/or suspend or close your account.

Stock Limitations

Products on the Website are in stock and are ready to be sent. Products that are out of stock are marked as unavailable. We may have stock issues from customers ordering Products at the same time. When we are unable to ship an item already ordered, we may cancel that part of your order and you will be reimbursed or not charged accordingly.

No Changes

Please note that we cannot make or accept any changes (including delivery address and type of the Products) once your order has been placed.

Right Not to Accept Orders

Fulfilment of all orders on the Website is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel an order by written notice to you in the following situations (which list is not intended to be exhaustive), without being liable for any damages or costs other than repayment of any amount received from you in relation to the order we have cancelled:

  1. The Product is not available;
  2. Your billing information is not correct or not verifiable;
  3. Your order is flagged up by our security systems as an unusual order or an order susceptible to or suspected of fraud;
  4. We could not deliver to the address provided by you;
  5. We believe you are under the age of 18 years old;
  6. We believe that you are a reseller;
  7. There was an error in the price display on the Website;
  8. In the event of misspelling, pricing or other errors or mistakes in the Website information; or

due to circumstances or events beyond our control.

Confirmations and Acceptance

When you submitted an order and completed the payment (as defined in “Payment”) below), we will send you an email acknowledging receipt of your order (“Order Confirmation”). This does not mean that we have accepted your order. OUR ACCEPTANCE OF THE ORDER WILL NOT TAKE PLACE UNLESS AND UNTIL WHEN THE PRODUCTS ARE DELIVERED TO YOU (as defined in “Delivery” below).

  1. PAYMENT

Payment Method

You can pay for the Products by the payment method as indicated in the checkout page. If you have a promotion code, please enter it in the checkout page in the ‘Promotion Discount’ field and click on ‘Apply’. Please check the expiry date of your promotion code before using it. Please note that you cannot use more than one promotion code for the same purchase order. Not all Products and not all sale of Products are eligible to the promotion code.

Shipping costs

If you decided to collect the Products by using the delivery service, you agree to bear the costs for delivery of the Products you order. The shipping costs will depend on the places where the Product(s) is/are to be delivered and to be charged in accordance with the charge rate imposed by the appointed 3rd party courier.

Total Price

The total price will be recorded in the Order Confirmation. If payment is made by credit card, such total price will be reflected on your bank statement.

Price Changes

The prices of the Products will be as displayed on the Website. Prices may change from time to time, but changes will not affect any order which we have confirmed in the Order Confirmation.

Retention of Ownership

Any Products purchased from the Website remain the property of DSG Energy until the payment process in the Website is completed and it is delivered to the courier (as defined in “Delivery” below).

  1. DELIVERY

Acceptance of Products

Please check your ordered Product(s) (including complimentary gifts): 1.) in the showroom if you decided to collect the Product(s) in person; or 2.) in the presence of courier, to confirm the quantity, type, and intactness. Please accept the Product(s) only after the forgoing is confirmed by you. In case that you discover any shortfall, inconformity, obvious material or production defects or damage to the Product(s), please notify us immediately by email or phone.

Standard Delivery Time (Subject to the 3rd party courier service standard)

Generally, delivery time is approximately 7 to 10 business days after the Product(s) under any order is shipped. Please note that we are unable to and we do not accept order to ship Products to PO boxes. The above delivery time is estimate only, and the exact delivery time will vary depending on region and district being selected. We do not ship on public holidays. For the purpose of these Terms and Conditions, “business days” mean any days which exclude Sundays and public holidays and any days on which a tropical cyclone warning signal no. 8 or above or a black rainstorm warning signal is issued in Hong Kong or bad weather warning of similar effect is issued in Macau at any time between 9:00 a.m. and 5:00 p.m.

Passing of property

Property in the Products you have ordered will pass to you when they are: 1.) collected by you in the showroom; or 2.) delivered to the courier. Once the property in the Products have been passed to you all risk of damage to, or loss of, the Products shall pass to you. If you fail to take delivery or the courier is unable to deliver the Products, the risk in the Products will still pass to you, and we shall be entitled to charge you for any additional storage costs or delivery fees incurred by us.

  1. PROMOTIONAL DISCOUNT

Promotional discounts are non-transferable and there is no cash alternative. Only one promotional code will be accepted per order. The terms and conditions may vary for each promotional code and we reserve the right not to accept, honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions. We reserve the right to cancel an order in the event that an unauthorized promotional code has been used.

  1. RETURN /EXCHANGE OF PRODUCTS

For Products with quality problems purchased at the Website, you can request a return / exchange within 7 days from the date of purchase. It is our policy to satisfy the “Return / Exchange Conditions” described below and the quality problems are verified by our after-sales service team.

Please contact us by sending email to marketing@dsg-energy.com for any Products return / exchange request. Once we accept your exchange request, please return / exchange the Products in our showrooms. Once we receive the returned Products and determine that they satisfy the “Return /  Exchange Conditions” described below, we will exchange the Products with same model or style to you. If the returned Products is out of stock, we will arrange for refund in according with the “Refund” described below.

Please note:

  1. Small threads, raw edges (commonly seen on apparel), colour differences due to different monitors (different displays, colour differences are not avoidable), thickness of the Products, running threads, hand-feel and other similar details, etc, are not recognised as quality issues.
  2. Return / exchange due to reasons such as style, colour and subjective preferences are not a return / exchange for Products with quality issues.
  3. Damage caused by improper use, wash or damage caused by your own alteration or other human factors will not be considered as a quality issue.
  4. If the Products are clearly indicated with defects at the time of purchase, i.e. B-grade or products with identified cosmetic defects, such defects are not considered as quality problems and will not be accepted for return / exchange.

Return / Exchange conditions

  1. the Products are sent back within the stated return / exchange period;
  2. the Products are in original condition (for example, the Products are kept intact, unused, unwashed or unaltered, no stains or cosmetics on the products) and the conditions for re-sale of the Product has not been affected;
  3. the outer package of the Product is intact, the Product accessories, instructions, tags, labels, etc. should all be kept intact;
  4. If the Product / parcel has additional gifts (gift with purchase promotion), please return the gift together. The gift needs to be kept in the condition as it was received. If the gift cannot be returned, we have the right to ask you to pay for the gift according to the price of the gift we have indicated.

Return / Exchange Exclusions:

  1. Products not sold through the Website;
  2. where the Product is used, washed, processed, soiled or damaged, the logo is cut, and other merchandise not in re-sale condition;
  3. where the electronic invoice or order number issued at the time of purchase is lost;
  4. orders that exceed the return / exchange period;
  5. Products that are clearly indicated with defects at the time of purchase, and then returned / exchanged with defective reasons; and
  6. other circumstances in which the consumer has no right to return / exchange according to this policy and the applicable law.

Refund

For the returned Products, once we confirm that the return conditions and requirements are met, we will refund the actual payment after receiving the returned Product(s), but:

  1. We have the right to deduct the partial refund amount if your returned Products were bought together with other Products to enjoy our threshold promotions or offers;
  2. We have the rights to deduct the shipping fee from your refund amount if your returned Products were bought together with other merchandise to enjoy a free shipping promotion.

The time of actual refund to your account depends on different banks or payment platform operations. It may take up to 10-15 business days.

  1. DISCLAIMER OF WARRANTIES

THE WEBSITE AND ANY PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. YOU AGREE THAT YOU MUST EVALUATE, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION, ANY RELIANCE ON THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY MATERIALS AVAILABLE THROUGH THE WEBSITE. DSG ENERGY AND ITS AFFILIATES, SUPPLIERS AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE WEBSITE AND ANY PRODUCT OR SERVICE (INCLUDING WITHOUT LIMITATION, THIRD PARTY PRODUCTS AND SERVICES) OBTAINED THROUGH THE WEBSITE, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, AND TITLE.

  1. LIMITATION OF LIABILITY

NEITHER DSG ENERGY NOR ANY OF ITS AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, USE, DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION YOU HAVE PROVIDED IN CONNECTION WITH YOUR USE OF THE WEBSITE, OR UNAUTHORIZED INTERCEPTION OF ANY APPLICABLE INFORMATION BY THIRD PARTIES, EVEN IF ADVISED IN ADVANCE OF APPLICABLE DAMAGES OR LOSSES. IN PARTICULAR, AND WITHOUT LIMITATION, NEITHER DSG ENERGY NOR ITS AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS WILL BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE OR FROM ANY CONTENT POSTED ON THE WEBSITE BY DSG ENERGY OR ANY THIRD PARTY UNLESS SUCH DAMAGE IS THE RESULT OF ANY WILFUL MISCONDUCT ON THE PART OF DSG ENERGY. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING THE WEBSITE. THE MAXIMUM LIABILITY OF DSG ENERGY AND ITS AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR OTHERWISE, SHALL NOT EXCEED HKD200.

While we try to maintain the integrity and security of the Website and the servers from which the Website is operated, we do not guarantee that the Website will be or remain secure, complete or correct, or that access to the Website will be uninterrupted. The Website may include inaccuracies, errors and materials that violate or conflict with these Terms and Conditions. Additionally, third parties may make unauthorized alterations to the Website. If you become aware of any unauthorized third party alteration to the Website, contact us at marketing@dsg-energy.com with a description of the material(s) at issue and the URL or location on the Website where applicable material(s) appear.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN ONE OF THESE JURISDICTIONS, THE RELEVANT LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

  1. TERMINATION

DSG Energy reserves the right to suspend or terminate your account (and delete the profile corresponding to such account and any accompanying content) or your use of this Website at any time, for any reason or for no reason. We reserve the right to change, suspend, or discontinue all or any aspect of this Website, Products and services available on or through the Website at any time without notice. You are personally liable for any orders that you place or charges that you incur or are made under your account prior to termination. We shall not be liable to you or any third party for any of the foregoing.

Any sections of these Terms and Conditions that must survive termination in order to give effect to their intent and meaning shall survive termination of these Terms and Conditions. The termination of your account shall not affect any rights of DSG Energy or any liabilities and obligations of you accrued prior to such termination.

  1. MISCELLANEOUS

Contact information

If you have any questions about these Terms and Conditions or the Website, please direct your questions to marketing@dsg-energy.com .

Changes to these Terms and Conditions

If DSG Energy decides to change these Terms and Conditions, we will post the changed terms and conditions on the Website. You are advised to regularly check whether they have changed. IF YOU CONTINUE TO USE THE WEBSITE AFTER EFFECTIVENESS OF THE CHANGED TERMS AND CONDITIONS, YOU ARE DEEMED TO HAVE FULLY ACCEPTED THE CHANGES.

Governing Law and Jurisdiction

These Terms and Conditions (including all policies referred to herein) are governed by the laws of Hong Kong. Any dispute arising from or relating to these Terms and Conditions (or any policy referred to herein) shall be subject to the exclusive jurisdiction of the competent Hong Kong court.

Independent Contractors

These Terms and Conditions do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and DSG Energy.

Severability

If any provision of these Terms and Conditions is found to be unlawful, void or for any reason unenforceable, such provision will be deemed severable from these Terms and Conditions and will not affect the validity and enforceability of any remaining provision.

Assignment

DSG Energy shall have the right to assign the rights or obligations under these Terms and Conditions to any third party, provided that DSG Energy shall give not less than 7 days’ written notice to you. You may not assign, transfer or sublicense any or all of your rights or obligations under these Terms and Conditions without our express prior written consent.

Force Majeure

We will not be responsible for failures to fulfil any obligations under these Terms and Conditions due to causes beyond our reasonable control, including but not limited to war, terrorist attack, strike, fire, explosion, flood, earthquake or other natural disaster.

Entire Agreement

These Terms and Conditions, together with all policies referred to herein, constitute the entire agreement between you and DSG Energy relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and DSG Energy relating to the subject matter herein.

Language

If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.

Third Party Rights

No person shall have any right under the Contracts (Rights of Third Parties) Ordinance (Cap 623, Laws of Hong Kong) to enforce or enjoy the benefit of any of these Terms and Conditions.